Case Study: Delivering Mobile Information To Frontline Staff



Architecture Assurance
Technical Evaluation




During 2007-08, the Home Office allocated £80 million of funding to support the delivery of handheld computers to frontline police officers and requested the National Policing Improvement Agency to administer the allocation of funding to police forces.

Between 2008 and 2010 Triad provided technical guidance and assurance services to the NPIA Mobile Information Programme and related mobility projects.

National Deployment

Supporting deployment of 30,000 mobile devices across 43 police forces is a significant undertaking. Triad helped the NPIA control the technical diversity across the 43 police forces by defining the technical blueprint for the mobile infrastructure required and the standards that needed to be supported.

The vision was to give police offices a single way of obtaining the information via a single application so that rekeying the same search criteria across several applications was eliminated.

Information Delivered at the Point of Need

Providing quality information at the point of need assists with decision-making processes. Extending the capability to allow information to be entered once and reused reduces errors, improves data quality and can deliver real time updates that can benefit other officers when making operational decisions.

Triad ran the Architecture Review Board at the NPIA and was able to ensure supplier solutions were being delivered in-line with the information systems strategy and that they support the necessary interface to support mobile enquiries.

Digital Evidence and Signatures

Triad reviewed two technical pilots that were enabling officers to record witness statements and have the witness digitally sign them.

We researched the requirements around legal admissibility and record retention and defined a technical solution that met the code of practice (BIP 0008) and the guidelines in the working draft of ISO/IEC 27037:2012 for the identification, collection and preservation of digital evidence.

We provided examples of how to implement that technical standards so that individual forces and technology suppliers could progress their own initiatives at their own pace with the confidence that they would all be adopting a unified approach.

This was delivered rapidly as it built on the technical standards we had previously defined for the capture and storage of digital witness video and audio interviews.

Mobile Fingerprint Capture

Triad supported the Mobile Identification project plan, scope and procure a replacement to existing legacy but award winning handheld fingerprint solution called Lantern. Guidance was provided on the standards required so that a broader range of smaller and lighter mobile fingerprint devices could be considered for use.

Triad help select a supplier and enabled the existing, and bulky, Morpho devices be replaced with Cogent BlueCheck II devices. Network connectivity was delivered over Blackberry Curve 9300 mobile phones GPRS/3G connection with the fingerprint devices communicating to the phone using Bluetooth.